Outlook (PC):清理 Windows 認證管理員
如果您無法順利開啟 Outlook,並為 Microsoft 365 帳戶使用者,則可能是儲存在 Windoes 認證管理員內的憑證格式有誤。以下為您說明如何進行移除:
- 關閉 Microsoft Outlook。
- 前往「開始」選單的「控制面板」。
- 點選「使用者帳戶」。
- 點選「認證管理員」。
- In the Web Credentials and Windows Credentials sections, remove any stored credentials referencing the Microsoft 365 or ms.outlook email addresses:
- Select
expand.
- Select Remove.
- Select Yes to confirm.
- Repeat these steps until you remove all of the credentials associated with your email address.
- Select
- Close the Control Panel window.
- Launch Outlook. You'll need to sign in again using your Microsoft 365 email address and password.
More info
- If you continue to have trouble, see Outlook錯誤:無法完成此操作.