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GoDaddy 說明

重新取得網域或 GoDaddy 帳戶的存取權

如果您發生以下情況,請送出要求,以便取回網域或帳戶的存取權:

  • 喪失帳戶內登錄的 email 地址存取權。
  • 無法透過 GoDaddy 客戶顧問驗證帳戶所有權。
  • 無法存取內含您的網域的帳戶,且該帳戶所登錄的註冊人為您。

請注意:如果您可以存取帳戶使用的 email 地址,但無法登入,請嘗試重設密碼

  1. Go to our Regain access to my account or my domain(s) form.
  2. Under Email Access, PIN Assistance, or Domain Access, select Get Started.
  3. Enter one or more domain names in your account, then select Next Step.
    • If you don't have any domain names, select the check box next to I do not have domain names registered in my account. Enter additional information to identify your account.
  4. Enter your First Name, Last Name, Email Address and Phone Number, then select Next Step.
    • If you're requesting access to a domain, enter an email address different from the one associated with your domain.
  5. Upload a scanned or digital color photo of your government-issued photo identification. If you are not the account holder or domain registrant, upload identification for both the account holder or registrant and you. Select Next Step.
    • 等一下……為什麼我需要提出身分證?我們需要使用身分證確認您是帳戶擁有者本人,藉此防止他人嘗試取得您的帳戶。請放心,我們會保護您所傳送的資訊,除了驗證帳戶所有權之外,這些資訊不會用在其他方面。如需進一步瞭解規範詳情,請參閱我們的服務條款
  6. Select Yes or No to verify whether a company is listed as the account holder. Select Next Step.
    • If you select Yes, enter the Company Name and upload a government-issued document for company identification.
  7. (Optional) Enter any Additional Information, then select Next Step.
  8. Next to the agreement(s), check the box and then complete the security challenge.
  9. Select Submit. We'll reach out to you directly about your request.

Note: This process is currently experiencing a large volume of requests. We're working diligently to respond as quickly as possible.

相關步驟