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GoDaddy 說明

重新取得網域或 GoDaddy 帳戶的存取權

如果您發生以下情況,請送出要求,以便取回網域或帳戶的存取權:

  • 喪失帳戶內登錄的 email 地址存取權。
  • Are listed as the domain registrant, but do not have access to the account with the domain.

請注意:如果您可以存取帳戶使用的 email 地址,但無法登入,請嘗試重設密碼

  1. 前往我們的「重新取得我的帳戶存取權」表格。
  2. Select Email Access, Domain Access, or 2-Step Verification Access.
  3. Enter one or more domain names in your account and then select Next.
    • If you don't have any domain names, turn off the Identify account by domain(s) toggle. Enter your Customer Number and Login Name to continue.
  4. Enter your First Name, Last Name, Email Address and Phone Number, and then select Next.
    • 如果您想要求取得網域存取權,請輸入並非由您的網域使用的 email 地址。
  5. Upload a scanned or digital color photo of your government-issued photo identification. If you're not the account holder or domain registrant, upload identification for both the account holder or registrant and yourself. When the upload is done, select Next.
    • Wait... why do you need my ID? We require an ID to make sure that you're the account owner, so we can keep your account safe from any takeover attempts. Rest assured that the information you send is protected and isn’t used beyond the need to verify your account ownership. For more information, see our Terms of Service.
  6. In the dropdown list, select Yes or No to verify whether a company is listed as the account holder and then select Next.
    • If you select Yes, enter the Company Name and upload a government-issued document for company identification.
      Note: Articles of Incorporation and documents printed from internet websites can not be accepted.
  7. (Optional) Select Yes or No to verify whether you also want to cancel 2-step verification for the account and then enter any additional information.
  8. 點選「下一步」。
  9. Next to the agreement(s), select the checkbox and then complete the security challenge.
  10. Select Submit. We'll reach out to you directly about your request (in the order it was received).

注意:目前此程序需處理非常多的要求,我們會儘快進行回應。

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