Dive in: Browse essential articles
Here's a list of the most visited Help articles about Workspace Email. Use this as your guide for everything from setting up and managing your email accounts to learning about advanced email settings.
How do I create and set up my email account?
Activate your email account and set it up on your phone and desktop. (Back to top)
- Set up email addresses
- Log in to my email account
- Set up email on my desktop
- Set up email on my mobile phone
How do I use my email account?
Compose your first email, change your password or set up email forwarding. (Back to top)
- Composing email in webmail
- Change my Workspace email password
- Reset a user's email password
- Set up my forwarding email address
- Forward my email from another inbox
Essential email tasks
Organize your email account by creating folders. Create a forwarding email address and distribution lists. Delete email addresses that you no longer need. (Back to top)
- Create an email folder
- Create a distribution list in webmail
- Set up my forwarding email address
- Delete email addresses
Advanced email tasks
Change your webmail display settings, set up your spam filter, back up your email account and learn your email account limitations. (Back to top)
- Display settings in webmail
- Use spam filter settings
- How do I back up my Web-Based Email Account?
- Back up your email, messages, or contacts data
- Email account limitations
- Adding rules to filter messages
- Email account limitations
What is this feature and how do I use it?
See the the Workspace Updated View and get info on auto-reply, identies, calendar and tasks, online storage and SMTP relays. (Back to top)
- Switch between Classic View and Updated View
- What is the difference between regular email and a forwarding email account?
- Display calendar events and tasks in webmail
- Connect my webmail and Online Storage accounts
- Create a distribution list in webmail
- Add an identity
- What are SMTP Relays?
- Set up auto reply
- Forward copies of incoming email
Connect to third-party applications and plugins
Info on IMAP and POP and where your server and port settings live in Workspace. (Back to top)
Email account renewal options
Info on how to turn off auto renew or delete products. You can upgrade, downgrade or change your email plan and email addresses. (Back to top)
- Upgrade my email account plan
- Downgrade my email account plan
- Managing email plans and addresses
- Use my domain with a new Office 365 account
- Switch between Classic View and Updated View
- Turn off auto renew
- Delete products in my GoDaddy account
My email account isn’t working (troubleshooting)
Find out how to troubleshoot the errors you encounter. (Back to top)
- I can't receive or see emails
- Why can't I access Web-Based Email?
- I'm not getting my email
- What does my email bounceback mean?
- What does Pending Verification mean?
- Email account limitations
- Troubleshooting iPhone email setup
- Android: Troubleshooting Email
- What if I can't get Outlook to work with my Web-Based Email account?
- Troubleshooting Apple Mail
