Dive in: Browse essential articles
Here's a list of the most frequented Help articles about Workspace Email. Use this as your guide for everything from setting up and managing your email accounts to learning about advanced email settings.
Getting started
Learn how to log in and set up your email address. (Back to top)
Set up email on your desktop
Set up email on desktop. (Back to top)
- Using the Email Setup Wizard
- Outlook: Set up mail
- Thunderbird: Set up email
- Apple Mail (Mac): Set up email
Set up email on mobile
Set up your email on your mobile device. (Back to top)
- Using the Email Setup Wizard
- iPhone: Set up email
- Outlook app on iPhone & iPad: Set up email
- Android: Set up email
- Outlook app on Android: Set up email
POP and IMAP
Learn about POP and IMAP settings and when and where you use them for your email services. (Back to top)
- What is the difference between POP and IMAP?
- POP or IMAP: How do I know what type of account I have?
- Find my server and port settings
- POP or IMAP: How do I know what type of account I have?
- IMAP: Set up email
- Set up your email address with POP
Email basics and tasks
All the important tasks you do to keep your inbox, contacts, messages, calendar, and storage in check. (Back to top)
- Using the email address book
- Adding and managing contacts
- Set up auto reply
- Using Auto Reply in Web-Based Email
- Working with groups
- Create an email signature in webmail
- Create and use email templates
- Applying actions to folders
- Guide to formatting messages
- Setting Up Online Storage
- Reference Guide
- What is Calendar?
- Setting up accounts
- Setting Up Calendar in the Workspace Control Center
Password reset and email options
All the ways you can manage your email, contacts, and account preferences - including resetting and changing your password. (Back to top)
- Managing email plans and addresses
- Reset your email password
- Change my email password
- Edit my email address settings
- Create an email folder
- Adding and managing contacts
- Set up auto reply
- Set time zone and date preferences
- Search for accounts
- Which version of email am I using?
- Delete email addresses
Advanced email account options
Learn about all the types of email addresses, accounts and settings you can use. (Back to top)
- What is the difference between regular email and a forwarding email account?
- What is a catch-all email account?
- Create multiple email addresses
- Setting Up a Catch-All Email Account in the Workspace Control Center
- Create a distribution list in webmail
- Set up a forwarding email account
- Send email from an alternate email address
Advanced email topics
These videos and articles will help you understand email. (Back to top)
- What is push email?
- What is email archiving?
- What are email headers?
- What does my email bounceback mean?
- What is the difference between POP and IMAP?
Upgrade email plan
If you need more options or capabilities you can upgrade your email account. If your email plan isn’t working for you, you can downgrade that account plan. (Back to top)
- Upgrade my email account plan
- Move an email address to another plan
- Moving an email address from one plan to another
- Use my domain with a new Office 365 account
- Change your email account plan
Troubleshooting
Find out how to troubleshoot the errors you encounter. (Back to top)
- I'm not getting my email
- I can't receive or see emails
- Why can't I see my ports in the Email Setup Center?
- Troubleshooting Apple Mail
- iPhone: Troubleshooting email setup
- Troubleshooting Apple Mail
- What if I can't get Outlook to work with my Web-Based Email account?
- Outlook 2010 and 2013: Troubleshooting Email
- Troubleshooting Problems Connecting to Email in Outlook Express
- Android: Troubleshooting Email
